- +1 508-424-2555
- Framingham, MA
Dealing with vehicle damage after an accident is stressful enough. Handling the insurance process on top of it can quickly become overwhelming. At Drumond Auto Body, we help guide customers through the repair and claim process so things feel a little more manageable from the start.
Whether you’ve already filed a claim or you’re not sure what to do next, our team is here to help explain the process and coordinate repairs with your insurance provider when needed.
After an accident, many drivers are left trying to figure out who to call, what paperwork is needed, and how repairs will be handled. Our goal is to help simplify that process and keep you informed along the way.
We work with major insurance companies and assist customers throughout the repair process, from vehicle estimates to communication related to approved repairs and timelines.
Additionally, we use the state-of-the-art CCC1 insurance appraisal system to determine the precise quote for your repairs, so there are never any surprises. Our CCC ONE software also allows us to better pinpoint your estimate.
Contact us for a FREE verbal estimate. We offer free Wi-Fi and a freshly brewed cup of coffee or fresh water.
Call to Make an Appointment Free verbal estimates available (508) 424-2555
"Excellent service from the moment I walked through the door. Car came back in showroom condition." - Art S.
If this is your first time dealing with collision repairs or an insurance claim, you’re not alone. Here are a few common questions we help customers with every day.
In many cases, you have the right to choose the repair shop you feel most comfortable working with. We’re happy to answer questions about the repair process and work directly with your insurance provider when needed.
Once a claim is filed, the insurance company may inspect the damage or request repair estimates. From there, repairs are approved based on your coverage and the damage involved. Our team helps coordinate the repair process and keeps you updated throughout the job.
Yes. We provide repair estimates for collision damage, dents, bumper damage, scratches, and other auto body repairs. If additional damage is found during repairs, we’ll communicate directly with the insurance company when necessary.
We inspect the visible damage and prepare an estimate based on the repairs needed.
If insurance is involved, we work with the adjuster and help provide any necessary repair documentation.
Once repairs are approved, we schedule the work and begin the repair process.
Our technicians complete the structural, cosmetic, and paint repairs needed to restore the vehicle.
Before the vehicle is returned, we complete a final inspection to make sure repairs meet our standards.
One of the biggest frustrations people experience after an accident is not knowing what’s happening with their vehicle or how long repairs will take. We believe communication matters just as much as the repair itself.
Our team works hard to keep customers informed throughout the process and answer questions honestly without unnecessary confusion or pressure.
If your vehicle has been damaged in an accident and you need guidance through the repair process, Drumond Auto Body is here to help. Contact our team today to schedule an estimate or ask questions about your next steps.
